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Apply for Medicaid Indiana: Everything You Need To Know

Team Member
Abby Care
Curious about how to apply for Medicaid Indiana? Here’s everything you should know about getting affordable healthcare in Indiana.

Apply for Medicaid in Indiana if you need help getting affordable healthcare in the state. The program, which is run by both the government of Indiana and the federal government, is designed to help people in need, like older adults, kids, pregnant women, and people who are disabled.

The Indiana Family and Social Services Administration (FSSA) manages Medicaid in Indiana. FSSA ensures that people who qualify receive hospital stays, long-term care, doctor visits, and check-ups to stay healthy.

Medicaid is important because it helps people who might not be able to afford healthcare otherwise. Here’s everything you need to know about how you can get Medicaid in Indiana.

Eligibility Criteria for Medicaid Indiana

To qualify for Medicaid in Indiana, you need to meet the following criteria.

Income Requirements

Your income should be within certain limits based on the Federal Poverty Level (FPL).

  • For adults aged 19-64: Your income should be below 138% of the FPL
  • For pregnant women: Your income should be below 213% of the FPL
  • For children: Income limits vary depending on their age

Citizenship and Residency Status

You need to live in Indiana and be a U.S. citizen, national, permanent resident, or legal alien to get Medicaid in Indiana.

Categorical Eligibility

Children, pregnant women, elderly, and disabled individuals have specific criteria for getting Indiana Medicaid.

  • Babies up to 1 year old can qualify if their family’s income is below 208% of the FPL
  • Kids aged 1-18 can qualify if their family’s income is below 158% of the FPL
  • Pregnant women can qualify if their household income is below 208% of the FPL
  • Adults can join Indiana’s Medicaid expansion program, Healthy Indiana Plan (HIP) 2.0, if their income is below 138% of the FPL

Application Methods

  • Online Application: You can easily apply online through the FSSA Benefits Portal. It’s quick, easy, and convenient. You can send your application and track its progress online.
  • Phone Application: You can also apply over the phone by calling the FSSA at 1-800-403-0864. This option is perfect if you’d like assistance over the phone or don’t have internet access. The call center team can guide you through the application and answer any questions you may have.
  • In-Person Application: If you prefer face-to-face help or have specific questions, consider applying in person. For an in-person application, visit your Local Division of Family Resources (DFR) office. To find the nearest office, use the FSSA office locator tool.

Required Documentation

Whichever way you choose to apply, you’ll need to provide certain documents to prove your identity, income, residency, and other eligibility requirements.

  • Proof of Identity: You’ll need a valid government-issued ID like a passport, a state ID card, or a driver’s license.
  • Proof of Income: Provide proof of your income, such as recent pay stubs, bank statements, or tax returns.
  • Proof of Residency: Show that you live in Indiana with a recent utility bill, lease agreement, or other documents with your name and address.
  • Additional Documents: Depending on your situation, you may need additional documents, such as proof of disability, immigration status, proof of citizenship, or others that show you qualify for Medicaid.

Remember, the documents you need might change depending on your situation. Check with the DFR office for specific requirements.

Application Process

Step-by-Step Guide to Applying for the Indiana Medicaid Program

Follow these simple steps to apply for Medicaid Indiana:

  1. Check Your Eligibility. Firstly, check if you qualify for Medicaid benefits. Indiana Medicaid is designed to cover Hoosiers with limited income, including children, pregnant women, and older adults. The program also helps the blind and people with disabilities get affordable healthcare.
  2. Gather Required Documents.  Next, gather your documents. You will need proof of identity, residency, and income.
  3. Choose Your Application Method. When your documents are ready, choose your preferred application method, either online, in-person or by phone.
  4. Submit Your Application. Remember to include all the required documents. A representative from the FSSA may contact you to clarify certain details on your application or to get additional information. Be ready to provide further details and answer questions.
  5. Wait for Review and Notification. After applying, the FSSA will review your application to figure out if you can join the Medicaid program. If you get accepted, the FSSA will notify you about your eligibility status and what to do next.

Common Challenges and How to Overcome Them

Before you apply for Medicaid services in Indiana, it’s important to understand the income and other eligibility requirements. If necessary, consider speaking with experts to get a good grasp of the eligibility requirements.

Don’t forget to include all required documents during the application, which can lead to delays or even denials. Make sure to submit all information required to ensure a successful application.

Don’t worry if you encounter problems or get stuck during the application process. You can contact the FSSA or reach out to local navigators, non-profit organizations, or reliable health resources in Indiana, like Abby Care, to assist you in completing your Medicaid application.

Lastly, it’s possible to have your application denied. But don’t fret if this happens. The Medicaid program often gives reasons for application denials. Simply review the reason and appeal the decision if you think it is unfair. In the last section, we cover the steps for the appeal and reapplication process.

Timelines and Expectations

When you apply for Medicaid, it might take up to 90 days to figure out if you’re eligible. But sometimes, you might hear back sooner. Remember to renew your eligibility every year. You’ll get a notice when it’s time. Be sure to respond quickly so your health coverage doesn’t stop.

It’s important to keep your contact details current. Make sure the local DFR office always has your latest information. This way, you’ll get important updates and notifications about your health coverage on time.

Follow-Up and Appeals Process

Checking Application Status

You can easily check the status of your application online or by calling the DFR at 1-800-403-0864. You’ll need your case number handy to do this. While it can take up to 90 days to determine Medicaid eligibility in Indiana, if you’re a pregnant woman, you may be able to get medical care while waiting for your application to be processed.

Appeals Process for Denied Applications

If your Medicaid application is denied, don’t worry. You can appeal and reapply for Medicaid benefits. The state provides a form you can use, or you can write a letter requesting a hearing. Make sure to send your request for a hearing within 33 days of the date of the notice you are appealing.

After requesting a hearing, the state may contact you for a pre-hearing conference. This is a chance to ask questions about your case. The conference will be over the phone, so Medicaid must have your correct phone number. During the conference, the state might ask you to withdraw your appeal, but you don’t have to if you’re not satisfied.

If you win your appeal, you might be able to get back any medical expenses you paid while waiting for your hearing.

Reapplication Procedures

If your application isn’t approved, you can reapply once you’ve fixed the problems that caused the denial. Just make sure to give updated information and papers to show you qualify for the program.


The Indiana Medicaid program is crucial for providing access to essential healthcare services for people with limited incomes in Indiana. Take the first step towards better healthcare by starting your Medicaid application process today—it’s actually easier than you may think.

If you qualify for the Family Caregiving program here at Abby Care we’d be happy to help guide you through the process!


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