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2025-05-28

How To Get Medicaid in Massachusetts: 5 Simple Steps

By
Team Member
Abby Care
To get Medicaid in Massachusetts, you’ll need to check eligibility, gather paperwork, and apply online, by phone, in person, or by mail.

Getting Medicaid in Massachusetts begins with knowing what MassHealth offers and how it supports those who qualify. Everyone should have access to affordable healthcare. This is where the Medicaid program in Massachusetts, known as MassHealth, comes in. It helps families and individuals who qualify to pay for the various health services they need. If you’re wondering how to get Medicaid in Massachusetts, this guide explains the process in five simple steps so you can apply and get the support your family needs.

1. See if You Qualify for MassHealth

Before you apply for Medicaid in Massachusetts, it is important to first see if you qualify for the program. MassHealth offers health coverage to eligible families and individuals with limited income or those who don’t earn much money. The program covers children, pregnant women, seniors, and people with disabilities.

To qualify, you need to meet some requirements. These include:

Income Limits

Your income needs to be below a certain percentage of the Federal Poverty Level (FPL). In any case, the limits on your income can vary based on the type of MassHealth program you want to apply for.

Family Size

The number of people in your household affects how much income you can have to qualify. For example, the limits are different if you’re applying for a child, as a family, or as an individual.

Other Eligibility Factors

In addition to your income and number of people in your household:

  • You need to live in Massachusetts and intend to stay there
  • You typically need to be a US citizen, but some non-citizens may also qualify
  • Sometimes, being pregnant or having a disability may help you qualify for certain MassHealth programs.

If you’re not sure whether you qualify for MassHealth, you can check the eligibility criteria on their website. This will give you an idea of whether you are eligible before you apply.

2. Get Your Important Documents Ready

Once you’re sure that you are eligible to apply, the next step is to gather your documents that show you qualify for Medicaid in Massachusetts. Here are some common documents you might need:

  • Identification: A passport, driver’s license, or another valid government-issued ID
  • Proof of Income: Tax returns, recent pay stubs, or a letter from your employer
  • Proof of Residency: A utility bill, lease agreement, or other official documents that show your Massachusetts address
  • Proof of Disability (if applicable): If you’re applying based on a disability, you will need to provide medical records or a letter from your doctor
  • Immigration Papers: You will need to provide your immigration documents if you’re a non-citizen

3. Choose How You Want to Apply

There are several ways to apply for Medicaid in Massachusetts, so you can choose the method that’s convenient for you:

  • Online Application: You can apply through the MassHealth website. This is often the fastest way to submit your application.
  • Paper Application: If you prefer, you can download and print the application form. Fill it out carefully and provide all the information before mailing it to the address provided.
  • Phone Application: You can apply over the phone by calling the MassHealth Customer Service Center at (800) 841-2900. If you have trouble hearing or speaking, you can use TTY services by calling 711.
  • In-Person Application: If you want one-on-one help with your application, visit a MassHealth Enrollment Center or a local social services office. A representative can guide you through the application process.

4. Submit Your Application

Now that you have all your documents ready and have picked an application method that works for you, the next step is to submit your application.

First, double-check your application to ensure that you provided all the required information. It’s also important to ensure that your information is accurate to avoid delays. Remember to attach copies of the necessary documents before you submit your application.

If you apply online or by phone, you will usually get confirmation that your application has been received. If you chose the paper application method (by mail), be sure to send your application to the correct address. It can be helpful to use certified mail. This way, you can easily track its delivery.

5. Track Your Application Progress

After you submit your application, it is important to stay informed about its progress. Remember to check your email or mail for updates about its status. It is okay to call MassHealth to find out about its progress, especially if you have not heard back within a few weeks.

If you applied in person, you can visit the enrollment center where you applied for Medicaid to check on the status of your application.

What Happens Next?

Once MassHealth reviews your application, they will reach out to you with an update. Here’s what you can expect:

Approval Letter

If you are approved, you will receive a decision letter that includes all the details about your Medicaid coverage. The letter will let you know when your benefits will start and if there are any costs, such as premiums or copays.

Request for More Information

Sometimes, MassHealth may need extra documents to process your application. If this is the case, they will let you know. Be sure to send in the requested information by the deadline to avoid delays in your application.

Denial Letter

If your application is not approved right away, you will receive a denial letter that explains the reasons for the decision. But don’t lose hope—you can still appeal the decision. In fact, you have 30 days to appeal if you believe the decision was incorrect.

To help you with the appeal process, MassHealth will include instructions on how to request a fair hearing in the denial letter. This gives you a chance to have your case reviewed and potentially get the coverage you believe you are eligible for.

Conclusion

Understanding how to get Medicaid in Massachusetts is important, especially if you need affordable health coverage for yourself and your family. To make the application process easier, Abby Care can guide you through each step so you can get the care you need.

Beyond helping you apply for coverage, we can also assist you in getting Medicaid compensation if you’re caring for a loved one with special needs or disabilities. Want to learn more? Contact us today to see how we can support you.

Sources

https://www.healthinsurance.org/medicaid/massachusetts/

https://www.commonwealthcarealliance.org/living-well-at-home/your-medicaid-questions-answered-who-is-eligible-how-to-apply-and-more/

https://guardiancommunitytrust.org/public-benefits/medicaid/

https://www.medicaidplanningassistance.org/medicaid-eligibility-massachusetts/

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